iMaintenance Solutions™ Overview

Maintenance requests are time sensitive and lawsuit friendly

NEVER AGAIN will you put you or your company at risk
NO LONGER can someone claim you failed to return a call or perform

iMaintenance Solutions is the "missing link" that keeps the Maintenance Requests on track, keeps Owners and Tenants well informed and Vendors on task.

Property Manager Benefits:

• Automatic system response that the Maintenance Request was received
• Designates one person to open the Maintenance Request and disburse it
• CC's owners, keeping them informed
• Notifies the Vendor and keeps the Vendor on task
• Tracks the performance of the Vendor
• Follows the Maintenance Request to completion
• Aids in Tenant retention - reduces the number of complaints about Maintenance Requests

Owner Benefits:

• Receives a copy of the Maintenance Request by e-mail
• Can edit and update their personal and property data
• Knows which Vendor received the Maintenance Request
• Can offer information pertinent to the Maintenance Request
• Stays informed from the report of the Maintenance Request to its completion
• Knows when the invoice will be paid

Tenant Benefits:

• Can submit Maintenance Request by e-mail
• Can check e-mail for responses from Company
• Can edit and update personal data
• Knows which Vendor was assigned to the Maintenance Request
• Retains control of access to their unit
• Stays informed from reporting the Maintenance Request to its completion
  

Vendor Benefits:

• Receives the Maintenance Request by e-mail
• Receives unit/tenant access information
• E-mail clearly states work to be performed
• Can ask for clarification of work to be performed
• Submit an estimate for approval by e-mail
• Invoice for payment via e-mail